PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
Product Name | Shipping Insurance |
---|---|
Shipping (Charge) | From $10.00 to $17.00 - Vary by Country (Free Shipping on purchase over $500.00) |
SNS 상품홍보 | |
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옵션선택 |
할인가가 적용된 최종 결제예정금액은 주문 시 확인할 수 있습니다.
We accept the following forms of payment:
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
It is shipped as an international trackable shipping service,
Delivery period may take 5 to 15 business days depending on the country and delivery situation.
If the order status is [Preparing Shipment], cancellation, modification, and additional orders are possible, but in the case of [Awaiting Shipment], the order cannot be canceled or modified.
If you have any requests after checking the order status at My Page > Order History, please contact us at info@plumeeyewear.com
After receipt, please be sure to check all the products you have received.
In the case of A/S due to product defect, you can apply only within 15 days from the date of receipt of the product, and subsequent applications are considered as A/S due to consumer negligence, and additional costs will be incurred.
1. For repair
① Product defect: If you send a picture of the defective product to info@plumeeyewear.com, after checking the condition, a replacement product will be sent to the next order.
② Consumer negligence: If you send photos of A/S products to info@plumeeyewear.com, the related parts will be sent immediately.
- Average price of parts front $10, temple $10 (price varies by model)
- One-way shipping fee ($10~17) is borne by the customer
③ If you wish to repair the Fantom Optical directly, the cost of the parts and round-trip shipping ($ 20 ~ 34) will be borne by the customer.
Please contact us at info@plumeeyewear.com.
2. Exchange and Refund
Exchange round-trip shipping cost: $20~34
Return one-way shipping cost: $10~17
Depending on the original purchase / country / receipt of exchanges and returns, processing results and shipping costs will vary.
Please follow the instructions after submitting the content to info@plumeeyewear.com.
In case of loss or damage during delivery, you can optionally buy insurance.
If you pay with the $5 insurance when ordering, we will compensate for delivery delays, loss and damage due to natural disasters, etc.
If you do not pay for the insurance product, you cannot receive compensation in case of loss or damage.
Even if the goods arrive safely without a shipping accident, the insurance fee paid is not refundable.
If you wish to guarantee a guarantee, you must pay for the insurance product for every order.
Payment for additional insurance products is optional, so please decide carefully.
- Size may vary depending on the fitting status of the product. (±1~2mm)
- Depending on the environment of the device you are using, it may look different from the actual color.
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